At TrendyTash.com, we respect your privacy as much as you do. We do not share your personal information with others. This information is only used by TrendyTash.com and its partners to ensure the fulfillment of the service requested by you. This includes informing you of promotional offers. You can cancel your registration to mark yourself inactive; however, the information you provide shall remain archived in TrendyTash.com servers.

TrendyTash.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 29th May 2025.

What we collect
We may collect the following information:

Name

Contact information including email address

Demographic information such as postcode, preferences, and interests

Other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customize the website according to your interests.

Advertising Unit ID
We have integrated Google Firebase, Facebook Pixel, Google Adwords, and Google Analytics, which collect advertising IDs. Apart from that, we do not store and share any of your data.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling yo…[6:52 am, 29/5/2025] +91 85060 27664: Return & Refund Policy – Trendy Tash
We understand that shopping for fashion items online can sometimes be tricky — and at Trendy Tash, we don’t want you to regret your purchase. Whether you didn’t like the item, received the wrong product, or faced an issue with size — we’ve got your back with a fair and transparent return policy.

We respect your time, trust, and money, and always aim to make your shopping experience safe, smooth, and satisfying.

✅ Eligible Return Reasons
You can request a return in the following cases:

Wrong product delivered

Received a damaged item

Missing item(s) in the package

📌 Important:
For the above issues, an uncut video from the moment you open the package is mandatory.
Without this video proof, your return request will be rejected and you will not be eligible for a refund.

Didn’t like the product or facing size issues
– Return is allowed
– In such cases, you must pay the return delivery charges

📝 How to Initiate a Return
To raise a return request, visit:
👉 https://trendytash.com/apps/return_prime
within 48 hours of receiving your order.

Alternatively, you can also email us or send a WhatsApp message with the required details, and we will process the return for you.
📧 Email: support@trendytash.com
📱 WhatsApp: +91 8506027664

Please make sure to include the following:

Order number

Clear images of the product and shipping label

Uncut video proof (if applicable)

Reason for return

Once your return request is approved, we will guide you through the next steps.

💳 Refund Policy
(A) Cash on Delivery Orders:
Refunds are processed as store credits only.

No bank or UPI refund available for COD payments.

(B) Prepaid Orders (UPI / Cards / Wallets / Net Banking):
Refunds are credited to the original payment method within 4–6 business days after receiving the returned item in original condition.

Shipping charges are non-refundable, unless the return is due to our mistake (wrong, damaged, or missing item).

If any discount or coupon was applied at the time of purchase, that amount is not refundable.

⚠️ Do not share the pickup OTP with the delivery partner until the return parcel is properly handed over.

🚚 Return Shipping Charges
If the return is due to our mistake (wrong/damaged/missing), we will bear the return shipping cost.

If the return is due to personal choice (dislike, size issue), the customer must pay for return shipping.

🎁 Non-Returnable Items
Gift hampers and custom-made sets are not eligible for return.

Returned items must be unused, unwashed, and sent back with original packaging and tags.

🔁 Exchange Policy
We currently do not offer direct exchanges.

If you’d like a different size, design, or color, return the item (if eligible) and place a new order using any coupon code or credit issued to you.

🏷️ Discounts & Coupons
If you used a discount or coupon code while placing your order, that discount value is not refundable.
Refunds will only be processed for the actual amount paid by the customer.

📩 Need Help?
If you have any questions or need support with your return, feel free to contact us via email or WhatsApp.

🛍️ Business Details
Brand Name: Trendy Tash
Company Name: Maddy Fashion Tradors
Website: www.TrendyTash.com
Address: H No 65B, Jagdamba Vihar, West Sagarpur, New Delhi – 110046
Contact: +91 8506027664
GST Number: 07BWSPV5410L1ZT